Payouts in EUR, USD or GBP, with every fee on the statement

One balance instead of 17

Selling directly on several marketplaces means several payout schedules, currencies and statements. With SyncSeats, each marketplace settles with us, our finance team reconciles every settlement, and your share lands in one balance.

When a sale becomes payable

A sale can be paid out once

• its delivery has been proven and confirmed by our team,
• the marketplace has settled the sale with us,
• the event has taken place (unless your account is paid on delivery),
• and no claim or dispute about the sale is open.

Paid on delivery, or after the event

Marketplaces either pay on delivery or after the event. Where a marketplace pays on delivery, how soon you are paid depends on your account: new accounts are paid after the event, which protects buyers and sellers against tickets being recalled after a payout. Accounts with a strong delivery record are paid on delivery.

Payment on delivery unlocks automatically with a Trust Score of at least 850, at least 3 scored deliveries and $7,500 in delivered sales. We can also unlock it for an account.

How the Trust Score works

How the money reaches you

You request a payout once your payable balance is at least €100 after deductions. The payment provider’s fee, including currency conversion, is shown before you confirm and deducted from the payout, as are VAT on the service fee and any amounts due from failed deliveries. Identity verification and complete payout and tax details are required first.

Changing your bank account takes an additional security check, so nobody who gets hold of your password can redirect your money.

Paperwork included

Every SyncSeats fee comes with a VAT-compliant invoice, including the reverse charge note for EU businesses, and every payout is confirmed by email with its receipt. Your accountant gets the documents without you having to collect them from 17 platforms.

Pricing and VAT